Räuchergefäß „Geheimnisvoller Rückfluss“ mit Koifischer und Lotusblüten-Zen-Ornamenten, Meditationsartikel zur Verbesserung des Familien-Feng-Shui

✈ Worldwide Free Shipping For Orders Over $69.99 ✈

Shipping Range

We deliver to destinations worldwide. Enjoy free standard shipping on all orders over $69.99.

We ship to nearly every country across the globe. For faster delivery, we also provide paid DHL Express shipping as an optional service.

Delivery Time

Order Processing: 2 - 5 Business Days

Express Shipping (DHL): 6 - 8 Business Days

Standard Shipping: 7 - 20 Business Days

Note

1. For countries not listed above, please check details on the checkout page or contact our customer support.

2. The delivery time and shipping cost shown above are for reference only. Final details will be displayed on the payment page.

Wrong Shipping Information

If you filled in the wrong shipping address or contact details, please get in touch with our customer service within 2 hours.

Please kindly note that customers are responsible for entering accurate shipping information. Once your package has been processed and dispatched, we cannot change or redirect the delivery address.

Contact us at: contact@mysterytao.com

✦ The Way of Returns · Peaceful Heart ✦

Refund & Exchange Policy

Vessels hold spirit, and hearts find resonance. We understand that choosing the right piece takes time and clarity. Every vessel from Mystery Tao is crafted in stillness, carrying the essence of nature and the Dao. We know that selecting a meaningful object online is not always easy — therefore we offer a 30-day return window, giving you ample time to connect with your piece and confirm your bond.

✦ 30‑day worry‑free returns

Within 30 days of receiving your item, if it remains in original, unused condition, you may request a return or exchange (proof of purchase required). Normal wear and tear is not covered.

✦ Shipping fees

For non‑quality returns, the return shipping cost is borne by the buyer. Original shipping fees and additional services (e.g., gift wrapping) are non‑refundable. If the return is due to our error (wrong item, defect), we will cover the return shipping.

1. Return Conditions

To preserve the vessel’s original spirit and energy, returns must meet the following conditions:

• The item is unworn, unaltered, and in its original state;
• All original packaging (pouch, gift box, information card, etc.) is intact;
• A valid proof of purchase (order number or receipt) is provided.

✦ Sale items & free gifts are non‑returnable

Discounted items clearly marked as final sale, as well as free gifts from promotions, cannot be returned or exchanged.

✦ Non‑returnable categories

Gift cards, custom/personalized items, and incense products (agarwood, incense sticks, cones, soap, etc.) cannot be returned once opened or used.

2. Quality Issue · One‑Year Care

If you discover a manufacturing defect or shipping damage upon arrival, please contact us within 7 days of receiving the item, providing clear photos or videos. We will arrange a replacement or full refund.

✦ One‑year quality assurance

If within one year of purchase a non‑human‑caused material defect appears, contact us with your proof of purchase. You will receive a 50% off discount code to re‑invite the same item. This offer applies to the identical vessel only and is non‑transferable or redeemable for cash.

✦ Defect definition

Limited to structural flaws, natural material cracks (not caused by use), or damage visible right out of the box. Normal surface wear, cord fraying, or damage due to improper use is not covered.

3. Exchanges

If the vessel has a manufacturing defect or we sent the wrong item, we will gladly exchange it for the same piece. To request an exchange, email us with your order number and a description/photo of the issue.

Important: An order that has already been exchanged cannot be refunded again.

4. Refund Process

Once we receive and inspect your returned vessel, we will email you the approval status.

• If approved, the refund will be issued to your original payment method within 7 business days.
• Original shipping fees and additional service charges are non‑refundable.
• If you used a return label provided by us (only for our error), the shipping cost will be deducted from your refund.

5. Gift Orders

If the order was marked as “Gift” at the time of purchase and shipped directly to the recipient:

• Once the return is approved, we will issue a store credit (gift value) sent to the recipient’s email address.
• If the order was not marked as “Gift”, the refund will go to the original purchaser’s payment method.

6. More than 30 days and still no refund?

If you have followed the above steps and still have not received your refund:

• First check your bank or payment account statement;
• Contact your credit card company or payment provider — they may need additional processing time;
• If none of the above resolves the issue, please reach out to us using the contact information below.

7. Returning on Your Own

If you need to return an item by yourself, please use a trackable shipping service (with a tracking number) and keep the shipping receipt. Mystery Tao is not responsible for lost packages sent via non‑trackable methods.

Return address: Please request our return address by email — do not send items to the address on the shipping label, as this will cause delays.

✦ “Sincerity connects the heart to the vessel; mindful care preserves its spirit.” Whatever issue you face, Mystery Tao is always here to listen and walk with you toward the best resolution. ✦

8. Contact Us

For any questions regarding returns or exchanges, or if you need our assistance, please reach out through one of the following channels:

• 📧 Email: support@mysterytao.com
• 💬 Live Chat: Bottom right corner of our website
• 📘 Facebook: @MysteryTao

Our ultimate wish is that your encounter with each vessel is free of worry. If anything remains unclear, please write to us — we will answer with a sincere heart.

Eastern Taoism · The Way Within

More than vessels — a living path back to your true nature

At Eastern Taoism, we believe that true beauty is never merely skin-deep. Every vessel we shape and every quiet object we share serves as a ferry between heaven and earth, between the outer noise and the inner heart. This is not simply a gallery of Eastern aesthetics. It is a slender trail leading home — to that still point within, where the dust of the world settles, and ease arises from simplicity.

The Founder

My name carries the silent hope of generations.

I am Cheng Li, named after the ancient story “Cheng Men Li Xue” — standing in snow before the master's gate. It speaks of reverence for the true teacher, of stillness in self-cultivation, and of an unwavering devotion to the Way. My ancestors inherited the classical lineage of the Cheng school of Neo-Confucianism, delving into heavenly principles, human ethics, and the awakening of the self. They knew that the “heavenly principles” of Confucianism and the Great Tao of Taoism flow from the very same source — different paths, yet one mountain.

But the tides of time scattered our family's transmission. For years I wandered through worldly affairs, carried by the rise and fall of fortune, until deep inside I began to yearn for true peace — plain, authentic, unadorned. Looking back upon my ancestors' original intention, I came to a sudden clarity: Confucianism steadies the self in the human realm; Taoism quiets the heart beneath the heavens. They are not opposites, but two wings of the same ancient wisdom — the root and the leaf of one living tree.

Thus, with karmic threads re‑woven, I chose to return. To awaken that sleeping understanding of the Tao that runs in my blood.

Our Philosophy

Eastern Taoism holds that the genuine Way does not hide in remote mountain hermitages alone — it whispers through the objects of everyday life. An incense burner, a string of prayer beads, a simple pendant: each is a vessel that holds the Tao. We embed the search for the Great Way into humble things, through quiet craftsmanship and enduring elegance.

Drawing from the essence of classical Chinese aesthetics and traditional handcraft, we honour natural materials and old techniques. Every object we offer has its own breath. They do not merely adorn you — they cultivate your inner world, companioning you through ordinary hours and extraordinary journeys alike.

Eastern Grace · The Art of Stillness

Our inspiration flows from millennia of Chinese civilisation — the wisdom of Taoist classics, the nourishment of mountains and streams, the silent teaching of wood, stone, and water. The deep melancholy of aloeswood, the gentle warmth of sandalwood, the clear elegance of jade, the lucent whisper of crystals — these gifts from the earth pass through the hands of masters and become talismans of quiet blessing.

Each object carries the most precious whispers of Eastern aesthetics: clarity, natural ease, harmony. We believe that these simple, warm vessels can help you keep a corner of inner peace amidst a bustling world, and recover a graceful step when life feels hurried.

Our Mission

At Eastern Taoism, our purpose goes beyond offering objects of Eastern charm. We are devoted to bringing the refined beauty of Taoist-inspired aesthetics and the ancient philosophy of “qing jing zi ran” (purity and natural spontaneity) into modern life — to preserve the quiet yet profound power of that lineage, and to share the unique depth and warmth of Eastern wisdom with the world.

We carefully select natural materials and pour devotion into every piece.
We honour traditional craftsmanship and aesthetic integrity, guarding the Taoist lineage that runs through our bloodline.
We walk with sincerity, accompanying each destined heart — in the dust and fire of this mortal world, holding a space of peace and freedom.